1. Overview

VIA Self respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a service, join our email list, submit an inquiry, or purchase a product.

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By using this website, you agree to the terms outlined below.

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2. Information We Collect

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We may collect personal information such as:

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• First and last name

• Email address

• Phone number

• Billing and payment information

• Booking details and appointment information

• Bridal or service inquiry information

• Information submitted through forms, questionnaires, or contact requests

• Email signup information

• Any additional information you choose to provide

 

We may also collect non-personal information such as:

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• Browser type

• Device information

• IP address

• Website activity and usage

• Referral sources and analytics data

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3. How We Use Your Information

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Your information may be used to:

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• Process and manage appointments

• Deliver digital products and educational resources

• Respond to inquiries and messages

• Provide customer support

• Process payments

• Send appointment confirmations, reminders, and service-related communication

• Manage bridal and group inquiries

• Send VIA Self emails, updates, resources, or announcements

• Improve our website, services, and overall client experience

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Marketing emails are optional, and you may unsubscribe at any time using the unsubscribe link provided in the email.

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4. How We Share Your Information

VIA Self does not sell, rent, or trade your personal information.

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We may share limited information with trusted third-party providers that help us operate the business, including:

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• Payment processors

• Scheduling and booking platforms

• Website hosting providers

• Email marketing platforms

• Video meeting platforms

• Analytics and website tools

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These providers may only access the information necessary to perform their services.

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5. Bookings, Payments & Purchases

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When you book a service or purchase a product, the information you provide may be used to:

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• Process your payment

• Manage your appointment or purchase

• Send receipts, confirmations, and reminders

• Deliver purchased digital products or resources

• Maintain business and transaction records

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Payment information is processed through third-party payment providers. VIA Self does not directly store complete payment card information unless specifically provided through an authorized payment platform.

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6. Email Communications

If you join the VIA Self email list, submit your email through a form, or opt in to receive updates, we may send you content related to VIA Self, including beauty education, routines, new offerings, announcements, and other relevant updates.

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You may unsubscribe from marketing emails at any time.

 

Service-related emails, such as appointment confirmations or payment receipts, may still be sent when necessary to complete or manage a transaction.

 

7. Data Protection​

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

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8. Cookies & Analytics

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This website may use cookies, analytics tools, and similar technologies to:

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• Understand how visitors use the website

• Improve website functionality

• Remember preferences

• Measure traffic and engagement

• Improve marketing and user experience.

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You may adjust your browser settings to limit or disable cookies.

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9. Your Privacy Choices

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Depending on applicable law, you may have the right to:

• Request access to personal information we maintain about you

• Request corrections to inaccurate information

• Request deletion of certain personal information

• Opt out of marketing emails

 

Requests can be submitted through the VIA Self contact page.

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10. Third-Party Links

The VIA Self website may contain links to third-party websites, platforms, or services.

VIA Self is not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

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11. Children’s Privacy

VIA Self is not intended to knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected without appropriate consent, reasonable steps will be taken to remove it.

 

12. Updates to This Policy

VIA Self may update this Privacy Policy as our website, services, or business practices change.

Any updates will be reflected on this page along with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.

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13. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact VIA Self through the website contact form or at:

brittany@thisisviaself.com